Unlock Key
Performance Metrics

Whenever you need them, our transformational
Vizion360XM Platform delivers real-time data
and reporting to guide business decisions.

Inspire Experience Improvements with
Instant Insights

If you’re working hard to create an exceptional customer experience, you need a hardworking data analytics software. Our robust Vizion360XM Platform gives you a comprehensive view of your performance, helping you identify every blind spot and opportunity. With this flexible tool at your fingertips, you have the insights you need to drive results across your organization.

Platform Features & Benefits

Dynamic Dashboard & Reporting

  • Adapts to the specific needs of your organization
  • Evaluate Key Performance Indicators (KPIs)
  • Review customer and employee survey results, audio call recordings and more

Closed Loop System with Resolution Tracking

  • Activate daily notifications to facilitate expedient service recovery
  • Report and track alerts by status (new, pending and closed)
  • Capture and track notes on actions for resolution

 

Organizational Structure & Systems Integration

  • Allows unlimited number of users
  • Supports all major browsers and widely supported versions
  • Connects survey results to internal data from your existing systems (CRM, EDW, financial, etc.)

Ready to Find Dollars in Your Data?

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